ChoiceDx AI Skin Analysis at Olive Young Jamsil Lotte Mall Plus
- ChoiceDx

- Jul 28
- 6 min read
At Olive Young Jamsil Lotte Mall Plus, customers can check their skin condition before browsing products and use the analysis results to explore relevant skincare categories.
The dedicated Skin Scan zone features a ChoiceDx-powered AI skin analysis system. Customers capture skin images, review key analysis metrics, and use the results as a more specific starting point for product discovery.
This is not simply an experience that displays a skin score.
It is a data-driven K-beauty retail journey connecting analysis, result review, and product exploration.


Skin Scan is an in-store beauty analysis service that captures skin images, analyzes the visible condition through multiple metrics, and presents the results in an accessible format.
A ChoiceDx-powered system turns captured information into visual results that can support beauty consultation and help customers explore product categories related to their skin concerns.
The results are not medical diagnoses. They are reference information for beauty consultation and cosmetics discovery.

A private Skin Scan space inside a large retail store
The installation environment matters as much as the performance of the analyzer.
During facial imaging, surrounding traffic and the presence of other shoppers may make some customers uncomfortable. The Skin Scan zone at Jamsil Lotte Mall Plus uses a curtain-style private structure so customers can complete the process in a more comfortable setting.
The space helps to:
separate the analysis zone from general store traffic;
improve focus during capture and result review;
reduce hesitation among first-time users;
create a natural transition from analysis to skincare exploration.
Skin Scan is therefore not an isolated device placed in a corner. It is a retail service designed around space and customer behavior.

A store journey connecting analysis with product discovery
In a large beauty store, hundreds of products can make it difficult to decide where to begin.
Skin Scan begins with the customer’s own skin information.
Customers capture skin images and review their results. They can then use metrics related to moisture, sebum, pores, wrinkles, pigmentation, or sensitivity as references when exploring relevant skincare categories.
Depending on the operating configuration, the journey may follow this sequence:
Discover the Skin Scan zone→ select language and analysis type→ capture skin images→ review AI analysis results→ explore related product categories→ access results through an app or digital service
The objective is not for AI to force a particular purchase.
It is to help customers understand the store’s product assortment through the lens of their own areas of interest.

Key features of the ChoiceDx-powered Skin Scan system
1. Metric-based AI skin analysis
The ChoiceDx-powered system analyzes captured skin images and organizes the information into multiple skin-related metrics.
Customers can review skin information that may be difficult to identify through a mirror alone. Showing individual metrics rather than only an overall score helps users determine which areas they may wish to explore first.
Available metrics and result formats may vary according to the store and operating configuration.
2. A multilingual journey for international visitors
Jamsil and major shopping complexes attract both domestic customers and international visitors.
A ChoiceDx-powered self-analysis environment can be configured to support languages including Korean, English, Chinese, and Japanese. A meaningful multilingual experience extends beyond the opening screen: language selection, capture guidance, analysis, and result review should continue in the same selected language. Other ChoiceDx retail cases also describe interfaces in English, Chinese, and Japanese across the self-service flow.
3. Connecting analysis results with in-store product exploration
An analysis result is not a prescription that automatically determines a product.
Instead, it provides a starting point for understanding which skin-related categories may be relevant.
For example:
moisture-related results → moisturizing categories;
sebum and pore-related results → cleansing and oil-control categories;
sensitivity-related results → soothing and gentle skincare categories;
pigmentation and wrinkle-related results → targeted functional skincare categories.
When analysis information is connected with product categories, shelves become easier to navigate according to each customer’s interests.

A strong AI skin analysis experience is completed beyond the device
Even advanced technology cannot produce a strong retail experience when customers cannot find the system, do not understand how to use it, or do not know what to do after reviewing the result.
A retail analysis environment should connect:
a visible and accessible installation location;
a comfortable and private capture space;
clear guidance for first-time users;
multilingual support for international visitors;
understandable visualization of results;
natural connection with nearby skincare categories;
digital access to results through an app or connected service.
ChoiceDx supports both staff-assisted and self-service environments, connecting skin, scalp, and hair analysis with the wider customer and operational journey.

ChoiceDx scalability in Olive Young retail environments
ChoiceDx-powered Skin Scan is not limited to a single location.
ChoiceDx’s official materials describe Skin Scan environments across major Olive Young locations in multiple Korean regions. Depending on the store configuration, customers may access skin-only analysis or combined skin, scalp, and hair analysis. Language selection, capture, analysis, result review, product exploration, and digital access can be connected in one flow.
For nationwide retail operations, repeatable operating standards matter more than the number of devices alone.
Each location must manage consistent:
capture positions and user guidance;
analysis metrics and result interfaces;
multilingual instructions;
staff operating standards;
device status and after-sales support;
connections with products and digital services.
The Jamsil Lotte Mall Plus Skin Scan zone shows how technology, space, and customer flow can work together inside a real beauty retail environment.

Where ChoiceDx can be applied
ChoiceDx AI skin, scalp, and hair analysis solutions can be configured for a range of B2B environments:
large beauty retail stores;
department stores and shopping malls;
cosmetics flagship stores;
pharmacies and dermocosmetic spaces;
aesthetic centers and spas;
hair salons and scalp-care centers;
pop-up stores and exhibitions;
global K-beauty retailers.
Hardware and software can be configured according to whether the business requires self-service analysis, staff consultation, product recommendation, or customer-result management.
Frequently asked questions
Is Skin Scan available at every Olive Young store?
No. Skin Scan operates at selected locations, and availability and analysis types may vary. Customers should confirm the current service status with the specific store before visiting.
Is Skin Scan a medical skin diagnosis?
No. The results are reference information for understanding skin condition, beauty consultation, and cosmetics discovery. Medical diagnosis and treatment should be provided by qualified healthcare professionals.
Can international customers use the service?
Depending on the configuration, interfaces may support English, Chinese, Japanese, and other languages. Available languages and result-access options should be confirmed with the store.
Can customers receive product recommendations based on the analysis?
Depending on the operating system, customers may review products or product categories related to the analysis. This is beauty guidance rather than a medical prescription.
Can the system analyze the scalp and hair as well as the skin?
ChoiceDx provides skin, scalp, and hair analysis solutions. The available analysis scope depends on the system installed at each location.

Where analysis becomes the beginning of shopping
The Skin Scan zone at Olive Young Jamsil Lotte Mall Plus is more than an installation of an AI skin analyzer.
It gives customers a way to understand their skin first and explore a wide range of products through a more personal reference point.
From capture to analysis, and from analysis to product discovery.
ChoiceDx connects skin, scalp, and hair analysis with customer experience, consultation, product recommendation, and data-driven management.
Businesses planning an AI analysis environment for retail stores, shopping malls, pharmacies, aesthetic centers, or global beauty spaces can contact ChoiceDx to discuss an appropriate configuration.

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